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Shipping

At FOL.sale, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible.

We ship Fountain of Life products for personal consumption to most countries (some countries may not apply). As a general rule, delivery of product can require up to 3 weeks from when the order is placed.

shipping and fulfilment method

Please ensure a complete residential/business address including any apartment/unit number, city, state, country, postal code and mobile number at the time of your product order.

Any change of delivery address after the order has been completed will be subject to a $15 admin fee and if the new destination is in a different country international pricing may apply. All orders are delivered by our authorized courier and requires a recipient signature on delivery. Should you, the customer, sign any authorized courier notice (door knocker), giving permission to leave the shipment at the front door, we will not be responsible in the event the shipment or part of it is missing or damaged. We will not be responsible for any non-collection of delivered products (Canada Post, UPS, FEDEX, USPS, Air China or any other local couriers).

The progress of your shipment and a tracking number is provided in your account dashboard under MY ORDERS and a copy is directly sent to your email address on file.

Free Delivery

All orders are shipped via FedEx/DHL/Canada Post. Please allow 14-21 business days for delivery depending on your location. For Free Shipping, there is a 24 hour cancellation and refund grace period, after which orders will be processed and no cancellations and refunds will be entertained.

FREE

Full service delivery 14-21 business days. 24 Hour Grace Period Policy – Cancellations not allowed after 24 hours after order is placed.

Express Delivery

All orders are shipped via FedEx/DHL/Canada Post. Please allow 3-6 business days for delivery depending on your location. For Express Shipping, there is a 12 hour cancellation and refund grace period, after which orders will be processed and no cancellations and refunds will be entertained.

$30/$34

Full service delivery 3-6 business days. 12 Hour Grace Period Policy – Cancellations not allowed after 12 hours after order is placed.

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