At FOL.sale, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible.
We ship Fountain of Life products for personal consumption to most countries (some countries may not apply). As a general rule, delivery of product can require up to 3 weeks from when the order is placed.
Please ensure a complete residential/business address including any apartment/unit number, city, state, country, postal code and mobile number at the time of your product order.
Any change of delivery address after the order has been completed will be subject to a $15 admin fee and if the new destination is in a different country international pricing may apply. All orders are delivered by our authorized courier and requires a recipient signature on delivery. Should you, the customer, sign any authorized courier notice (door knocker), giving permission to leave the shipment at the front door, we will not be responsible in the event the shipment or part of it is missing or damaged. We will not be responsible for any non-collection of delivered products (Canada Post, UPS, FEDEX, USPS, Air China or any other local couriers).
The progress of your shipment and a tracking number is provided in your account dashboard under MY ORDERS and a copy is directly sent to your email address on file.